Contact Us
Looking for help with an offer, a store listing or your shopping experience? Start with the guidance below to find the right next step.
Couponrite helps you discover savings. Purchases are completed on external websites, so the retailer is the right contact for order support, payments, delivery and returns.
Help with a coupon
If a code is not accepted, check its spelling, expiry date, minimum spend, eligible products and customer restrictions. Some promotions apply only to a specific country, app or first order. The retailer can confirm whether your basket qualifies.
Orders, payments and returns
Use the customer service channel shown on the retailer’s official website or in your order confirmation. Couponrite cannot access your order, cancel a purchase, issue a refund or change a delivery address.
Website and listing enquiries
For a broken link, an incorrect offer or a store listing enquiry, keep the Couponrite page URL, the store name and a brief description of the issue. These details help identify the specific listing. A screenshot can be useful if it does not contain personal information.
Keep your information private
Do not include passwords, full payment card numbers, identity documents or unredacted order confirmations in a website enquiry. For anything related to your purchase, contact the retailer through its official support channel.